Our Privacy
Policy.

The data controller of your personal data is Maisons Dulac SA, 2, rue Charles-Bonnet, 1206 Geneva, Switzerland. References in this personal data protection policy (the Policy) to “Maisons Dulac,” “we,” or “us” refer to Maisons Dulac SA.

PERSONAL DATA

The personal data we process include:

• your name and contact details (e.g., address, telephone number or email address), information about the company you work for, your position and your relationship to a specific person, as well as other basic information;
• financial information, for example payment information;
• information provided to us by or on behalf of our clients or generated by us in the course of providing services to our clients;
• the information that has been provided to us for the purpose of participating in meetings, seminars and events;
•  information relating to materials and communications that we send you electronically, for example your use of marketing email;
• any other information about you that you may provide to us.

We collect this information when you interact with us, for example, when you communicate with our staff, when you sign up to receive information by email, or when you participate in a meeting, seminar, or other event. We also collect or generate personal data in the course of providing our services or managing our sales and business contracts, and we may collect personal data from other sources, for example, to keep your information up to date using publicly available sources.

We process your personal data in order to:

• communicate with you;
• conduct reputation checks;
• to provide and improve our services to you and our customers, including the personal data of others that is provided to us or that we collect on behalf of our customers, for example by processing identification and general information as part of our finance, administration and marketing processes;
• to manage our relationship with you and with our clients;
• operate and improve our websites, including monitoring and evaluating their use (see below for more information);
• promote our services, including by sending publications, alerts, updates, event invitations, etc.;
• to comply with legal, regulatory and risk management obligations, including the establishment, exercise or defence of legal claims.

We process personal data for these purposes on the following basis: to the extent necessary for the performance of a contract, such as interacting with an individual to provide services related to mandates, sales and business contracts or other agreements; to comply with legal and regulatory obligations; for legitimate interests, including the interests stated above; and/or on the basis of consent.

We automatically collect and store, for a limited time, log and device data when you access and use our website. This information includes, but is not limited to, details about how you use our website, your IP address, access dates and times, hardware and software information, device information, and other similar details. We process this data on the basis that it is necessary for the operation, maintenance, and improvement of our websites.

Our websites use Google Analytics, a service provided by Google LLC, USA, which tracks and reports on how our websites are used. Google Analytics does this by placing small text files called “cookies” on your computer or other device. The cookies collect information about the number of website visitors, the pages visited, and the time spent on the websites. This information is aggregated and not personally identifiable. This integration of Google Analytics typically anonymises IP addresses by shortening them within the EU/EEA. Google is registered under the domain names Swiss-US and EU-US Privacy Shield.

You can refuse the use of cookies by selecting the appropriate settings in your browser. Please note, however, that this may affect your experience on our websites.

We may use your name and email address to send you publications, alerts, updates, event invitations, and other information by email, but we will first ask for your consent unless we obtained your details through our services and you have not opted out of receiving such marketing communications. If you receive marketing communications from us and no longer wish to receive them, you can unsubscribe at any time by following the link included in those emails. Please note that we use personal data to understand whether you read our emails or click on the links they contain.

We may share your personal data with trusted third parties, including:

• suppliers to whom we delegate certain support services, such as translations or document review;
•  IT service providers;
• third parties involved in the services we provide to clients;
• our auditors;
• third parties involved in hosting or organising events or seminars.

For the purposes set out in this Policy and as required, we may share personal data with courts, tribunals, regulatory authorities, government agencies, and law enforcement bodies. We may also be required to disclose your personal data to comply with legal or regulatory requirements.

We may transfer your personal data to recipients abroad, including in countries that do not offer the same level of protection as Swiss law. We generally do this on the basis that such a transfer is necessary for the performance of a contract with the data subject(s), for the performance of a contract concluded in the interest of the data subject, or for the establishment, exercise or defence of legal claims.

We retain your personal data for as long as necessary for the purposes for which it was collected and for as long as we have a legitimate interest in retaining it, for example, to establish or defend legal claims or for archiving and IT security purposes. We also retain your personal data for as long as we are legally obligated to do so.

You have the right to request details about the personal data we hold about you and how we process it, and to receive a copy of your personal data. You can also have your data rectified or erased, restrict the processing of this information, and object to the processing of your personal data. You can also choose to withdraw your consent. Please note that even after you have chosen to withdraw your consent, we may still be able to process your personal data to the extent required or permitted by law. You can also lodge a complaint regarding the processing of your personal data with a local supervisory authority, or in Switzerland with the Federal Data Protection and Information Commissioner.

COOKIE POLICY

The website uses only:

• Cookies necessary for its operation;
• Anonymous statistical cookies.

You can manage your preferences via the information banner displayed during your first visit.

RIGHTS

You have the following rights regarding your personal data:

• You have the right to know why your personal data is needed, what will happen to it, and how long it will be kept.
• Right of access: you have the right to access your personal data that we hold.
• Right of rectification: you have the right at any time to complete, correct, delete or block your personal data.
• If you give us your consent to process your data, you have the right to revoke that consent and have your personal data deleted.
• Right to transfer your data: you have the right to request all your personal data from the data controller and to transfer it in its entirety to another data controller.
• Right to object: You can object to the processing of your data. We will comply, unless there are compelling legitimate grounds for the processing.

To exercise these rights, please contact us.

If you have a complaint about how we process your data, we would like to be informed, but you also have the right to lodge a complaint with the supervisory authority (the Data Protection Authority).

CONTACT DETAILS

For questions and/or comments about our cookie policy and this statement, please contact us using the following contact details:

Maisons Dulac SA
2, rue Charles-Bonnet
1206 Geneva
Switzerland

Website: www.maisonsdulac.com
Email: team@maisonsdulac.com
Phone number: +41 22 322 90 33